This week, the conversation focuses on service delivery in the accounting industry, AGAIN! Zane shares his thoughts and insights based on a post he made on LinkedIn about clients’ poor service delivery. The main areas of focus that contribute to poor service delivery are taking on too much work, not staying up to date with…
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Understanding the complexities of revenue and expense recognition is crucial for anyone involved in the wine industry. Whether you’re a vineyard owner, a winery operator, or a financial manager, mastering these accounting principles can significantly impact how you perceive your business’s financial health. Here at Protea Financial, our goal is to help you explore how revenue…
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Managing a winery involves passion and precision, much like the art of winemaking itself. Whether you’re a seasoned vintner or new to the industry, understanding the financial underpinnings of your business is crucial. One of the fundamental aspects of this is grasping how profit and loss (P&L) work specifically within the wine industry. Dive into…
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In this episode, Zane Stevens discusses the importance of communication in the service delivery and wine industry. He explores how to improve communication both internally within teams and externally with clients. Zane highlights the need for effective communication to ensure that everyone is on the same page and understands each other. He also mentions the…
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Running a small business can feel like sailing a ship — with the right strategies and tools, you navigate towards success, but without them, you might find yourself adrift in financial instability. One of the most critical components of business management is effectively handling cash flow. It’s not just about monitoring how money moves into…
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The conversation focuses on the importance of communication and customer service in the accounting industry. The host highlights the disconnect between what accounting firms offer and what clients perceive they are receiving. The lack of clear communication leads to frustration and dissatisfaction. Zane emphasizes the need for improved communication from the initial phone call to…
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