The conversation focuses on the importance of communication and customer service in the accounting industry. The host highlights the disconnect between what accounting firms offer and what clients perceive they are receiving. The lack of clear communication leads to frustration and dissatisfaction. Zane emphasizes the need for improved communication from the initial phone call to…
Read More
In this episode, Zane Stevens discusses the implementation of three new technologies at Protea Financial: Guru Reach Reporting, and Karbon Client Tasks. Guru is an internal intranet system that consolidates important company documents, training information, and standard operating procedures. Reach Reporting has improved the quality of management reporting to clients and increased client engagement. Karbon…
Read More
In this episode, Zane Stevens discusses the importance of continuously improving and the role of ego in hindering progress. He emphasizes the need for diversity of ideas in the accounting industry and encourages accountants to be open-minded and receptive to different opinions. Zane also highlights the importance of embracing different methodologies and approaches to running…
Read More
In this episode, Zane Stevens reflects on the 10-year journey of Protea Financial and shares seven key lessons he has learned along the way. These lessons include the power of finding a niche, prioritizing quality over quantity, embracing kindness, the importance of effective communication, building a strong team, networking, and continuously improving. Takeaways – Finding…
Read More
In this episode, Zane Stevens celebrates 10 years of Protea Financial and reflects on the journey of building the business. He expresses gratitude to the listeners and supporters of the podcast. Zane shares the story of how he and his wife moved to the United States and how Protea Financial was born. He highlights the…
Read More
In this episode, we discusses the importance of inventory costing in the wine industry. He emphasizes the need for accrual basis accounting and explains how tracking costs on an accrual basis provides a basis for making good business decisions. Zane focuses on the complexities of inventory costing in the wine industry, where the process from…
Read More
